Last updated: September 2, 2026
Information to Include
As a straightforward guide, for an order question, provide the order number and checkout email. For delivery questions, add the tracking number. Product-condition reports should include photos or video, and a privacy request should identify the specific right being requested.
Response Timing
In everyday use, responses may take longer during peak periods or holidays, while a carrier investigation is open, or when essential information has not yet been provided.
How We Can Help
Before completing an order, contact us about orders, products, shipping, tracking, damage, incorrect items, payment questions, refunds, privacy requests, or published policies.
Contact
Email: martinezfranci639@gmail.com
Mailing address: 5841 Chandonnet Dr, Muskegon, MI, 49444, United States
Phone: 231-764-7746